Providing Great Customer Service
Written by Mike McMullin Entire volumes have been written on the topic of providing excellent customer service. Certain authors and...
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How To Treat Your Employees
Written by Mike McMullin My last column focused on how to provide great customer service. I ended it by saying,...
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Importance of In Person Meetings
Written by Mike McMullin With most everything you will find good and bad. With something like the COVID pandemic, there...
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The Importance of Apologizing in Business
Written by Mike McMullin Confidence is priceless in life and in business. One of the greatest benefits to having confidence...
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The Value of Human Connections
Written by Mike McMullin With all the talk about virtual reality, artificial intelligence, robots and various other technological advancements, it...
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Thanking Customers During the Holidays
Written by Mike McMullin Relationships are everything in business and in life. We’re entering that festive time of year when...
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